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Halo Custom Edition Article

Troubleshooting Gathering Exception errors

If your Installation of Halo CE is crashing with a "Gathering Exception" error before you try anything else review these troubleshooting tips:

Anti-Virus Software:
Be sure that your anti-virus software virus definitions are current. Run a full system scan and correct any problems it finds. If you do not have anti-virus software GET IT.

Spyware/Adware:

Be sure your anti-spyware/adware software definitions are current and run a full system scan. If you do not have an anti-spyware/adware program get one.  I can recommend AdAware by lavasoft www.lavasoft.nu the personal version is free for personal use.  There are others.

Video Card Drivers:
Be sure that your video card is supported by Halo CE see: What Video Cards are supported by Halo CE? and Known video-related issues with Halo.   Check to be sure that you are running the latest video drivers from the video card manufacturer. Update the drivers as required.

Hard Drive space:
Be sure you have adequate hard drive space before running Halo.  If you run out of hard drive space the program (and others) may crash. Have at leaset 25-70MB free at a minimum.

Hard Drive Errors:
Verify that your hard drive does not have errors.  If you are running Windows 2000 or Windows XP:
  1. Open "My Computer" or Explorer and right-click on the "C:" Drive  (or the drive you have Halo CE installed on)
  2. Select "properties". 
  3. Select the "Tools" Tab and click "Check Now:
  4. On the "Check Disk" options dialogue box check: Automaticly fix file system errors and Scan for an attempt recovery of bad sectors. Then click Start.
  5. You will be asked if you want to schedule the check disk when you next restart the computer. Click Yes.
  6. Close all programs and restart your computer
Depending on the size of your Hard Drive The check disk program may take some time to run.  Watch for errors. If you are running Windows 98 or ME then you should run Scandisk.


Other Programs Interfering:
Some programs can cause Halo to crash if you run them at the same time. Some versions of Xfire and certain video cards are known to cause Halo CE to crash and generate a "Gathering Exception" error.  Before starting Halo CE turn off all other programs; Turn off your MP3 player, Turn off Xfire,  Turn off your Instant messenger (AIM, AOL, MSN, Yahoo). Turn off all programs not absolutely needed to run the operating system.


Certain Custom Maps:

Since Halo CE can support user created maps there is no guarantee that errors have not been introduced into the design of any user created map.  The Halo Maps website does not perform extensive testing of maps we host.  For the details of our testing see: How We Test Submitted Maps.  Some maps can have errors and can cause the game to crash either at startup or during game play, generating a "Gathering Exception" error.  If the map cuses an exception while you are playing that particular map then play a differnt map or contact the map author directly (do not contact Halo Maps there is nothing we can do).

If  Halo CE generates an exception during startup then to troubleshoot a map problem first remove all custom maps from your map folder. (place them into another folder)  Your map folder should only contain. The following files:

beavercreek.map
bitmaps.map
bloodgulch.map
boardingaction.map
carousel.map
chillout.map
damnation.map
dangercanyon.map
deathisland.map
gephyrophobia.map
icefields.map
infinity.map
loc.map
longest.map
prisoner.map
putput.map
ratrace.map
sidewinder.map
sounds.map
timberland.map
ui.map
wizard.map

Be sure that all the standard maps are the original maps and have not been modified in any way.  Restart Halo CE.

Reinstalling the program
If you believe your installation of Halo CE has been corrupted:
  1. Copy your custom (only) map files from your map folder (C:\Program Files\Microsoft Games\Halo Custom Edition\maps\) into a temporary folder on your hard drive
  2. Be sure you have a copy of the Halo CE installation program halocesetup_en_1.00.exe if not download it from here: Halo Custom Edition Game
  3. Go to Control Panel>Add or Remove Programs and uninstall "Microsoft Halo Custom Edition". Then manually delete the Halo CE program directory (typically C:\Program Files\Microsoft Games\Halo Custom Edition\). This will not delete your profiles and saved games (Typically stored under C:\Documents and Settings\[username]\My Documents\My Games\ Halo Custom Edition), however you can also delete them if you want to remove all traces of Halo CE. Reboot once then reinstall Halo CE.
  4. Start Halo CE and verify that the program runs properly with the standard maps.
  5. Copy the custom maps back into the map folder (C:\Program Files\Microsoft Games\Halo Custom Edition\maps\)
If after trying each of these items your program is still crashing there may be more wrong with your computer than can be covered in this guide such as a corrupted Windows installation, hardware issues such as bad memory or bad blocks on the hard drive.

[Posted: Jul-06-2006 18:10 EST -  (Link)]